Resolve SFM is a specialist provider of technical facilities management services in Australia.

Our Capabilities and Services

Our specialist service offerings cover a broad range of disciplines – these services can be delivered individually or as part of a complete suite of services.

With our years of experience, commitment to innovation and consumer driven service, we are uniquely capable of meeting your needs for managing your facility.

1

Integrated Facilities Management

  • Facility Management
  • Property Management
  • Project Management
  • 24/7 Call Centre
  • Statutory Compliance
  • Building Condition Audits
  • Lifecycle Costing
  • Optimisation Programs

  • Operations & Maintenance

  • Planned & Reactive Maintenance
  • Maintenance Planning and Scheduling
  • Capital Works Programs
  • Warranty Management
  • Electrical
  • Mechanical
  • Fire and Security
  • Hydraulic
  • Essential Services

  • Specialist Services

  • Security restricted sites
  • Heritage Management
  • Regional locations
  • Environmental & Sustainability Audits
  • Asset lifecycle modelling

  • Support Services

  • Grounds Maintenance
  • Security Services
  • Reception and Concierge
  • Mailroom
  • Waste Management
  • Cleaning and Hygiene
  • Pest control

  • 2

    Integrated Facilities Management

  • Facility Management
  • Property Management
  • Project Management
  • 24/7 Call Centre
  • Statutory Compliance
  • Building Condition Audits
  • Lifecycle Costing
  • Optimisation Programs

  • Operations & Maintenance

  • Planned & Reactive Maintenance
  • Maintenance Planning and Scheduling
  • Capital Works Programs
  • Warranty Management
  • Electrical
  • Mechanical
  • Fire and Security
  • Hydraulic
  • Essential Services

  • Specialist Services

  • Security restricted sites
  • Heritage Management
  • Regional locations
  • Environmental & Sustainability Audits
  • Asset lifecycle modelling

  • Support Services

  • Grounds Maintenance
  • Security Services
  • Reception and Concierge
  • Mailroom
  • Waste Management
  • Cleaning and Hygiene
  • Pest control

  • 3

    Integrated Facilities Management

  • Facility Management
  • Property Management
  • Project Management
  • 24/7 Call Centre
  • Statutory Compliance
  • Building Condition Audits
  • Lifecycle Costing
  • Optimisation Programs

  • Operations & Maintenance

  • Planned & Reactive Maintenance
  • Maintenance Planning and Scheduling
  • Capital Works Programs
  • Warranty Management
  • Electrical
  • Mechanical
  • Fire and Security
  • Hydraulic
  • Essential Services

  • Specialist Services

  • Security restricted sites
  • Heritage Management
  • Regional locations
  • Environmental & Sustainability Audits
  • Asset lifecycle modelling

  • Support Services

  • Grounds Maintenance
  • Security Services
  • Reception and Concierge
  • Mailroom
  • Waste Management
  • Cleaning and Hygiene
  • Pest control

  • Our Capabilities and Services

    Our specialist service offerings cover a broad range of disciplines – these services can be delivered individually or as part of a complete suite of services.

    With our years of experience, commitment to innovation and consumer driven service, we are uniquely capable of meeting your needs for managing your facility.

    Integrated Facilities Management

  • Facility Management
  • Property Management
  • Project Management
  • 24/7 Call Centre
  • Statutory Compliance
  • Building Condition Audits
  • Lifecycle Costing
  • Optimisation Programs

  • Operations & Maintenance

  • Planned & Reactive Maintenance
  • Maintenance Planning and Scheduling
  • Capital Works Programs
  • Warranty Management
  • Electrical
  • Mechanical
  • Fire and Security
  • Hydraulic
  • Essential Services

  • Specialist Services

  • Security restricted sites
  • Heritage Management
  • Regional locations
  • Environmental & Sustainability Audits
  • Asset lifecycle modelling

  • Support Services

  • Grounds Maintenance
  • Security Services
  • Reception and Concierge
  • Mailroom
  • Waste Management
  • Cleaning and Hygiene
  • Pest control

  • Portfolio

    These are some of our currently managed facilities.

    Explore what we are providing to these individual sites below

    Some of Our Customers

    Collaborative and Effective Engagement Prcess

    01.

    Scope Requirements

    We complete a simple audit, gather and assess property details to identify your requirements and the nature of support desired.

    02.

    Agree on Solution Details

    We work with you to agree a solution that meets your operational and financial requirements.

    03.

    Mobilise

    Our dedicated Mobilisation Manager establishes the team, processes, systems and practices needed for ongoing success.

    04.

    Deliver

    Services are delivered against simple and effective KPIs, regular performance meetings and customer surveys to ensure your needs are being met.

    Our Specialties Include:

    Secure Facilities

    Regional & Remote Locations

    High Risk Properties

    Multi-site Campuses

    Some of Our Customers

    Why Choose Us?

    Over many years we have developed deep industry expertise with knowledge on supporting a range of facilities including CBD buildings, University campuses, secure facilities and remote locations.

    With over 50 years of experience and a team of world class experts, we have established a reputation for excellence based on continuous delivery of high quality customer service and operational excellence.

    RSFM applies ISO certified controls, a 24/7 Call Centre and national coverage with an integrated Management Information System to deliver real time processing, mobility integration and a customer portal for work order tracking.

    Our services can be delivered individually or as part of a complete services solution and our team works with our clients to ensure our approach meets their needs today and into the future.

    To de-risk and support a smooth transition for clients we have a dedicated mobilisation manager assigned to all engagements to ensure all client needs are effectively and safely met.

    Some Numbers

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    1
    Satisfied Clients
    100
    Projects Completed
    1
    Accolades Earned
    1 K+
    Derp

    Our Mobilisation Process

    01.

    Discover

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    02.

    Define

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar.
    03.

    Design

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar.
    04.

    Develop

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar.
    05.

    Deploy

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar.
    06.

    Deliver

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    What Makes Us Different

    Reputation for Excellence

    With over 50 years of experience and a team of world class experts, we have established a reputation for excellence based on continuous delivery of high-quality customer service and operational excellence.

    National Presence and Scale

    RSFM have clients distributed around Australia with centralised expertise and a 24/7 Call Centre that supports the ability to handle large or small facilities

    Deep Industry Expertise

    Over many years Resolve SFM has developed deep industry expertise with knowledge in supporting a range of facilities including CBD buildings, University campuses, secure facilities and remote locations.

    Flexible Approach

    Our services can be delivered individually or as part of a complete services solution and our team works with our clients to ensure our approach meets their needs today and into the future

    Dedicated Mobilisation Resourcing

    To de-risk and support a smooth transition for clients we have a dedicated, in-house mobilisation manager assigned to all engagements to ensure all client needs are effectively and safely met.

    Latest Technology

    RSFM use an integrated Management Information System to deliver real time processing, mobility integration and a customer portal for sophisticated work order tracking.

    Accredited Safety & Quality Management

    RSFM applies ISO certified controls to ensure safety and quality standards are at the highest level.

    "Amazing Designs and Quality Work!"

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    John Doe
    CEO, Acme Inc.

    Leadership

    Joanne Williams

    General Manager

    Fred Buster

    Vice President - New Business

    Lisa Hoffman​

    Director HR

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